Stakeholder Identity

Significance on AirTAC

Communication Method and Frequency

Reflections and Countermeasures

Material Issues

Employees

Employees are important assets of the company and key stakeholders who help the company achieve sustainable development and breakthroughs.

● Irregular physical or online suggestion boxes

● Weekly supervisor meetings

● Quarterly employee assembly, labor management meetings, welfare committee meetings

● Regular and irregular performance interviews

● Employee health care

● Salary and benefits superior to the industry

● Increased diverse and smooth communication channels, with dedicated personnel handling feedback

● Established satisfaction survey mechanism

● Expanded employee participation opportunities E

● Ensured harmonious labor relations

● Conveyed important messages through internal company meetings

● Promoted employee health, providing individual health guidance and consultation

● Human rights protection and employee care

● Talent cultivation and development

● Workplace health and safety

● Legal compliance

● Workplace diversity and equal opportunity

Shareholders / Investors

Provide AirTAC with financial support and are important stakeholders most concerned with the company's sustainable development.

● Annual shareholders' meeting

● Quarterly board meetings

● Irregular investor conferences

● Irregular replies to investor relations mailbox and hotline

● Monthly information is published on the Market Observation Post System(MOPS)

Continuously maintained good communication with shareholders and investors through annual plans.

● Operational performance

● Corporate governance

● Ethical business practices

● Legal compliance

● Social participation

Customers

Customer needs provide AirTAC with insights into future market trends and are also important stakeholders that nurture AirTAC's R&D capabilities.

● One customer satisfaction survey conducted annually

● Irregular communication with customers via telephone, email, etc.

● Irregular customer service and communication activities

Continued to understand customer needs through telephone communication and personal visits, comprehensively resolving customer issues

● Ethical business practices

● Customer relationship management

● Supply chain management

● Social participation

● Sustainable products

Suppliers/ Contractors

Business partners that jointly develop and manufacture products with AirTAC and enhance operations, while also being stakeholders who face environmental sustainability issues together.

● Irregular communication via email/telephone/instant messaging

● Irregular on-site supplier meetings

● Regular on-site supplier audits/meetings

● Establishment and implementation of annual supplier guidance programs

● Adhered to supplier code of conduct, identifying suppliers with ESG collaboration potential as priority partners

● Ensured no use of conflict minerals

● Ensured supplier integrity declarations

● Ethical business practices

● Supply chain management

● Sustainable products

● Legal compliance

● Corporate governance

● Operational performance

Government

Stakeholders concerned with AirTAC's environmental, economic, and social compliance, and as policymakers, they are key stakeholders influencing industrial development.

● Irregular meetings such as seminars and public hearings

● Irregular official document correspondence

● Irregular dedicated visits

● Irregular communication via email and telephone

Continuously monitor government policies and regulations, ensure legal compliance, and actively cooperate with competent authorities to jointly foster industry prosperity.

● Operational performance

● Legal compliance

● Customer relationship management

● Raw material management

● Labor relations

● Human rights protection and employee care

Local Community

Stakeholders located nearby AirTAC are the most affected by the operations of AirTAC; they are also the ones who are most concerned about the operations of AirTAC.

● Irregular visits and exchanges

● Occasional communication through phone and email

Building a harmonious community relationship and jointly improve the environmental quality.

● Social participation

● Greenhouse gas and energy management

● Water resource management

Industry Association/ Industry and Academic Institutions

Industry associations and industry and academic institutions are partners that promote industry development with AirTAC; they are also stakeholders that take part in the business process.

Irregular exchange and education, and training courses

Develop products based on academic theory and the experience of associations through collaboration on projects to increase the efficiency of products while reducing the waste of manufacturing resources, thereby achieving a win-win situation for both manufacturing and environment.

● Operational performance

● Legal compliance

● Customer relationship management

Media

Media are stakeholders who effectively communicate the sustainable performance of the company to the public.

● Irregular communication and responses via email and phone

● Annual shareholders meeting

Continuing to maintain a good relationship with the media in order to create a positive market image for the company.

● Corporate governance

● Ethical business practices

● Operational performance

● Risk Management